All Systems Operational
Uptime over the past 90 days. View historical uptime.
app.trypencil.com Operational
90 days ago
99.95 % uptime
Today
pro.trypencil.com Operational
90 days ago
99.99 % uptime
Today
App Services Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Visual Operational
90 days ago
100.0 % uptime
Today
Segmentation Operational
90 days ago
100.0 % uptime
Today
Policy Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Idea Operational
90 days ago
100.0 % uptime
Today
App Server Operational
90 days ago
100.0 % uptime
Today
Pro Services Operational
90 days ago
100.0 % uptime
Today
Pro API Operational
90 days ago
100.0 % uptime
Today
Pro Visual Operational
90 days ago
100.0 % uptime
Today
Pro Segmentation Operational
90 days ago
100.0 % uptime
Today
Pro Policy Operational
90 days ago
100.0 % uptime
Today
Pro Integrations Operational
90 days ago
100.0 % uptime
Today
Pro Idea Operational
90 days ago
100.0 % uptime
Today
Pro App Server Operational
90 days ago
100.0 % uptime
Today
Jobs Operational
90 days ago
100.0 % uptime
Today
Export Operational
90 days ago
100.0 % uptime
Today
Ad Generation Operational
90 days ago
100.0 % uptime
Today
Asset Generation Operational
90 days ago
100.0 % uptime
Today
Generate Packshot Operational
90 days ago
100.0 % uptime
Today
Chat Strategy Operational
90 days ago
100.0 % uptime
Today
Text To Image Operational
90 days ago
100.0 % uptime
Today
Feed Export Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Degraded Performance: Pencil APP
Resolved - This incident has been resolved.
Oct 21, 10:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 09:12 UTC
Identified - We are currently experiencing degraded performance due to an issue with a third-party queuing service. This is impacting system responsiveness, and you may notice slower performance as a result.
Our team is actively monitoring the situation and working with the provider to resolve the issue as quickly as possible.
Oct 21, 05:00 UTC
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Adobe Photoshop API Outage Impacting PSD Rendering Process
Resolved - This incident has been resolved.
Oct 18, 14:48 UTC
Investigating - We are currently experiencing an issue with the Adobe Photoshop API, which is preventing PSD file rendering.
Our team is actively investigating the situation and working closely with Adobe to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and will provide updates as more information becomes available.
Oct 18, 08:25 UTC
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
PencilApp: Cluster Upgrade
Completed - The scheduled maintenance has been completed.
Oct 12, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:30 UTC
Scheduled - Partial outage of services related to app.trypencil.com during this window.
We are working diligently to minimize downtime and improve your experience.
Thank you for your understanding and patience.

If you have any questions or concerns, please feel free to contact our support team.
Oct 11, 12:29 UTC
Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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